Question 1

How does Glint work?

Accepted Answer

You create an event in your dashboard, connect your Google Drive, and share the link or QR code with your guests. Guests scan the code, pick their photos, and upload. Every file goes straight to a folder in your Drive. No middleman, no waiting.

Question 2

Do I need a Google account?

Accepted Answer

Yes, you need a Google account to host an event since photos are stored in your Google Drive. Your guests don't need a Google account or any account at all. They just scan and upload.

Question 3

How long does setup take?

Accepted Answer

About two minutes. Sign up, connect your Google Drive, name your event, and you're live. You can customize your QR code and guest page later.

Question 4

Is it really free?

Accepted Answer

Yes. Every account gets one free event with up to 50 uploads and 30 days of access. No credit card required. If you want unlimited uploads or more events, those start at $19.

Question 5

Do guests need to download an app?

Accepted Answer

No. Glint is entirely web-based. Guests open the link in any modern browser: Safari, Chrome, Firefox, whatever they already have on their phone.

Question 6

Do guests need to create an account?

Accepted Answer

No. There's no sign-up, no login, no friction. Guests scan the QR code or tap the link and start uploading immediately.

Question 7

What file types can guests upload?

Accepted Answer

JPEG, PNG, WebP, HEIC (iPhone photos), MP4, and MOV. Glint handles HEIC conversion automatically for previews while preserving the original quality file in your Drive.

Question 8

Is there a file size limit?

Accepted Answer

500 MB per file. That's large enough for high-resolution photos and full-length videos. Files over 4 MB use resumable uploads so nothing gets lost on spotty reception.

Question 9

Does it work on all phones?

Accepted Answer

Yes. iPhone, Android, tablets - any device with a modern browser. The guest page is fully responsive and optimized for mobile.

Question 10

How does the Google Drive connection work?

Accepted Answer

Glint uses secure OAuth2 authentication with Google. We request drive.file scope only, which means we can only create and access files that Glint itself creates. We never see or touch your other Drive files.

Question 11

Can Glint access my other files?

Accepted Answer

No. The drive.file scope strictly limits us to files created by Glint. We cannot browse, read, modify, or delete any of your existing Drive content.

Question 12

What happens if I disconnect Google Drive?

Accepted Answer

New uploads will be paused until you reconnect. Any files already uploaded to your Drive stay exactly where they are. They're your files in your storage.

Question 13

How much Google Drive storage do I need?

Accepted Answer

The photos live in your own Google Drive, so they use your Google storage, not ours. Every Google account gets 15 GB free, shared across Drive, Gmail, and Photos, and you can add more through Google One any time. Because Glint keeps full-resolution originals, a large event with lots of 4K video can add up, so it is worth a glance at your storage before the day.

Question 14

What's the difference between plans?

Accepted Answer

Free gives you 1 event with 50 uploads and 30 days of access. An Event Pass ($19) gives you 1 event with unlimited uploads, 12 months of access, custom QR codes, and no Glint branding. The Event Bundle ($45) gives you 3 Event Passes at a discount.

Question 15

Can I create multiple events?

Accepted Answer

Yes. Every account starts with 1 free event. After that, you can buy Event Passes ($19 each) or an Event Bundle (3 for $45) from your dashboard.

Question 16

Can I buy more Event Passes later?

Accepted Answer

Absolutely. You can purchase additional passes anytime from your dashboard. They don't expire until you use them.

Question 17

What happens when my access window expires?

Accepted Answer

The guest page stops accepting new uploads. All files already in your Google Drive remain there permanently. They're yours. Your dashboard data stays accessible too.

Question 18

Can I get a refund?

Accepted Answer

Yes. Full refund any time before your event, and up to 7 days after it. Email us at hello@glint.pics with your account email and we'll process it back to your original payment method.

Question 19

Is my data secure?

Accepted Answer

Photos go directly to your Google Drive. We never store them on our servers. Event metadata is stored in Supabase with encryption at rest. All connections use HTTPS.

Question 20

Who can see my photos?

Accepted Answer

Only you. Files are uploaded directly to your personal Google Drive. We don't have access to view, share, or use your photos in any way.

Question 21

Can I delete my account and data?

Accepted Answer

Yes. You can delete your account from your dashboard settings at any time. This removes all event metadata and your account data from our systems. Files already in your Google Drive remain yours.

Everything you might be wondering.

Getting Started

For Guests

Google Drive

Pricing & Events

Privacy & Security