Question 1

What counts as an event?

Accepted Answer

An event is a single occasion like a wedding, engagement party, or birthday celebration. Each event gets its own page, QR code, and upload folder in your Google Drive.

Question 2

Is Glint free?

Accepted Answer

Yes. Every account includes a free event with 50 uploads and 30 days of access, no card required. It's the easiest way to try Glint end-to-end before trusting it with your wedding day.

Question 3

How much does Glint cost?

Accepted Answer

One event with unlimited uploads, a custom wedding photo QR code, and 12-month access is a one-time $19 Event Pass (launch price, $29 after launch). Three events are $45 with the Event Bundle. No subscription, and the photos stay in your Google Drive forever.

Question 4

Can I create multiple events?

Accepted Answer

Yes. Your free account includes 1 event. Purchase Event Passes for additional events - $19 each or 3 for $45. There's no limit to how many you can create.

Question 5

How do Event Passes work?

Accepted Answer

Each Event Pass unlocks one event slot with full features: unlimited uploads, custom QR codes, no branding, and 12-month access. Buy them from your dashboard whenever you need another event.

Question 6

Do guests need to create an account?

Accepted Answer

No. Guests just scan the QR code or tap the link. No app download, no signup, no login. They select their photos and upload. That's it.

Question 7

What file types can guests upload?

Accepted Answer

JPEG, PNG, WebP, HEIC (iPhone photos), MP4, and MOV videos. We support all common photo and video formats from any phone.

Question 8

Is there a file size limit?

Accepted Answer

Individual files can be up to 500 MB. Photos are typically 2-10 MB, and even long videos fit comfortably.

Question 9

What happens when my access window expires?

Accepted Answer

Your guest upload page stops accepting new uploads. But every file already uploaded stays in your Google Drive permanently. You own those files, not us.

Question 10

Can I buy more Event Passes later?

Accepted Answer

Absolutely. Buy them anytime from your dashboard. Each pass unlocks one new event with full features.

Question 11

Can I use Glint for non-wedding events?

Accepted Answer

Of course. Birthdays, corporate events, baby showers, graduation parties, conferences - any gathering where you want to collect photos from attendees.

Question 12

How does Google Drive sync work?

Accepted Answer

When you sign up, you connect your Google Drive via a secure OAuth connection. We can only access files that Glint creates. We can't see or touch anything else in your Drive. Every guest upload goes directly to a folder in your Drive.

Question 13

Is my data secure?

Accepted Answer

Yes. Photos go directly to your Google Drive, not our servers. We only store metadata (file names, upload times). Your Google connection uses OAuth2 with one of the most restrictive scopes available.

Question 14

Can I get a refund?

Accepted Answer

Yes. Full refund any time before your event, and up to 7 days after it. Email us at hello@glint.pics.

Feature	Free	Event Pass	Bundle
Uploads
Upload limit	50	Unlimited	Unlimited
Max file size	500 MB	500 MB	500 MB
Video uploads
HEIC support
Events
Events included	1	1 per pass	3
Access window	30 days	12 months	12 months
Customization
QR code	Basic	Custom designer	Custom designer
Custom accent color
Branding removal
Features
Real-time dashboard
Google Drive sync
Live slideshow		Coming soon	Coming soon
Shared gallery		Coming soon	Coming soon
Audio guestbook		Coming soon	Coming soon

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